Delivery charge is at a flat rate of $7 for orders below $50, $5 for orders below $120 and free delivery for orders $120 and above island-wide (excluding Sentosa and highly restricted areas such as Jurong Island, PSA ports, army camps, airport terminals etc.)
In the event no one is present at the delivery destination to collect the order, cakes will be disposed of and no refund will be given.
If a wrong delivery address has been provided, and re-delivery is required on the same day, a surcharge of $7 will be added (and payable in cash upon delivery).
If a wrong delivery address has been provided, and re-delivery is required on another day, a new order will need to be made and paid for. No refund on the original order will be made.
All products must be checked upon delivery. If there are no issues at time of delivery, the order shall be deemed completed and accepted once the delivery receipt has been signed.
Once the delivery receipt has been signed, we will not be held liable for any damages or product spoilage, which may be due to improper handling or storage.
If the recipient refuses to accept the product, the order will still be considered as delivered and no refund will be given (unless the product was severely damaged during transportation)